Sustainability: We use environmentally friendly materials and practices to minimize our impact on the environment.
Uniquely Hand-crafted : Each BRILLIANT CARATS piece is carefully crafted by skilled craftsmen to reflect your unique style and personality. We believe in creating unique jewelry that tells your story.
Free Personalization: Your love story deserves a personalized expression. We offer free customization services to create the perfect piece that reflects your personality and emotions.
Unbeatable Prices: Enjoy high-quality, handcrafted jewelry at prices lower than the market. We believe luxury should be accessible to everyone.
Expert Guidance:Our team of experienced professionals is dedicated to helping you find the perfect piece of jewelry. We provide expert advice and personalized recommendations to suit your needs.
Extensive Variety : Choose from thousands of designs to suit every need and budget. Whether it's a special occasion or everyday elegance, we can make sure you find a unique piece that's just right for you.
Full Guarantee : We stand behind our products. If for any reason you are not satisfied, please let us know within 30 days of purchase. Our comprehensive warranty will keep your ring safe and polished.
Trustworthy: We've helped thousands of customers find the jewelry of their dreams. Authentic reviews from real customers highlight our commitment to quality and customer satisfaction.
Each piece is carefully crafted using sustainable and eco-friendly materials, such as lab- grown diamonds , lab gemstones and high-tech precision zirconia ceramics ,etc.
If you’re not quite sure which size is right for you, refer to our size charts. They’re located underneath the available sizes for each of our products.
We do offer free re-sizing on each ring if the ring size difference is within 1 size.View our complete Complimentary 30-Day Resizing Policy.
We'd be happy to personalize your ring with an inscription for free. You can add the engraving when you place an order. View our Engrave Guidance.
Of course! We offer all kinds of customizations! Please contact us at service@brilliantcarats.com for details!
We completely get it, we change our minds too! All the orders can be cancelled within' 36 hours for free. All the ring are made to order and 100% hand-made, so once the production begins, we will charge $100 / ring for cancellations.
Our commitment to you goes beyond delivery. We offer the following services to ensure you have a pleasant and worry-free shopping experience.
30 days returns and exchanges & for resizing | Free shipping within the US and Canada | 1 year free warranty.
If you're not satisfied with your purchase, simply contact us within 30 days for a return or exchange. For all questions, you can email service@brilliantcarats.com . Please note that our return and exchange policy timeline begins from the time you pick up your order.
Fancy shaped diamonds are diamonds that are cut in shapes other than the traditional round brilliant. Popular fancy shapes include princess, cushion, emerald, oval, pear, marquise, radiant, heart, and asscher.
Fancy shaped diamonds offer a unique and distinctive look, allowing you to express your personal style. They can also appear larger than round diamonds of the same carat weight and often come at a lower price per carat, providing excellent value.
Different fancy shapes have varying levels of brilliance and sparkle. For example, the round brilliant diamond is known for its exceptional sparkle, while shapes like the emerald and asscher cuts have a more subtle, elegant shine. The sparkle of a fancy shaped diamond depends on its cut quality and proportions.
Shapes like oval, marquise, and pear tend to maximize carat weight, appearing larger than round diamonds of the same carat weight due to their elongated shapes. These shapes offer a great way to get a bigger-looking diamond within your budget.
In general, fancy shaped diamonds are often less expensive than round diamonds of the same carat weight, color, and clarity. This is because the cutting process for fancy shapes retains more of the original rough diamond, leading to less waste and lower costs.
Choosing the right fancy shape depends on your personal style and preferences. Consider factors such as the shape of your fingers, the design of the ring setting, and how the diamond shape complements your overall look. Our expert team can help guide you in selecting the perfect fancy shape.
Fancy shaped diamonds, especially those with pointed edges like marquise and pear shapes, can be more prone to chipping. It’s important to choose a protective setting, such as a bezel or halo, and to handle your jewelry with care. Regular cleaning and professional inspections will help maintain the beauty and integrity of your diamond.
Absolutely! We offer customization options for all our rings, including selecting your preferred fancy shaped diamond and adjusting other design elements. Contact our customer service team to discuss your customization ideas and create a one-of-a-kind piece.
If you have any other questions about fancy shaped diamonds, please feel free to reach out to our customer service team at support@brilliantcarats.com. We're here to help you find the perfect diamond for your jewelry.
Whether you shop online or in physical stores, a smooth experience matters almost as much as the jewelry itself. For online fine jewelry purchases:
A reliable store will guide you through purchase steps, from selecting the right occasion piece to confirming shipping details, so that when the box arrives, it truly feels like you’ve finally found an absolutely beautiful jewelry gift for the person you had in mind.
Each metal tells a slightly different story, so you can choose based on mood and how the person likes to wear their jewelry:
If you know they already love one metal, lean into it. If you’re not sure, white gold and silver are very hard to miss. For major milestones like engagement rings, anniversaries, or first-in-a-lifetime gifts, many people discover that solid gold or platinum gives them confidence that the piece will last.
Gemstones and color add quiet drama and meaning. Even tiny stones can completely change the mood of a piece:
You can play with combinations: a yellow gold charm with opal for someone who loves a bit of magic, a white gold band with a line of blue sapphire, or a tiny ruby accent in a slim ring. These details turn minimalist jewelry gifts into unique jewelry pieces that feel like they were made for one specific person rather than pulled from random stock.
Personalized gifts add an emotional layer that plain accessories can’t always reach. When you create a piece around someone’s personality, dreams, or luck, it becomes part of their story, not just something they own. Popular ideas include:
Because these details are tailored to one person, the gift often leaves a lasting impression. A dainty pendant that marks an important birthday, a slim band with a tiny birthstone, or coordinated jewelry sets for family members can feel “small” in size but huge in special meaning. These are the pieces people describe as “absolutely beautiful” and “the perfect gift” years after they first opened the box.
For special dates and everyday moments, we recommend starting with timeless fine accessories:
These designs are inspired by classic silhouettes that never go out of style. A simple diamond accent or tiny colored stones make the piece feel absolutely beautiful without being too formal. Many people say that once they’ve finally found the right pair of hoops or that one slim bracelet, they reach for it every day—exactly what you want from a birthday or anniversary gift.
Yes. Personalization is a powerful way to turn simple gift jewelry into a deeply personal symbol of love. Subtle engraving of a name, meaningful date, or short word can be added to many rings, pendants, and other pieces, depending on their shape, form, and surface area. This extra making step may add a little to the production timeline, but the result often feels quietly perfect.
Beyond the object itself, the experience you create around the gift also matters. Thoughtful advertising, authentic social media photos and videos on platforms like Instagram, and honest customer comments help you discover styles that truly suit the recipient. Our services include clear online information, transparent help on how we ship, and responsive contact options so you never feel alone in the process. Taken together, these details help each person in America and around the world feel that their jewelry is not just stylish but genuinely safe, thoughtful, and beautiful from first click to final unboxing.
To find your perfect ring size, we recommend visiting a local jeweler for a professional measurement. Alternatively, you can use our online ring size guide available on our website. Accurate sizing ensures the best fit and comfort for your ring.
If your ring doesn't fit, we offer a 90-day free resize service. Most rings can be resized up or down by one size. For more significant adjustments, it might be necessary to remake the ring, which may incur additional costs. Please contact our customer service team for further assistance.
Yes, we offer complimentary engraving services to add a personal touch to your jewelry. You can include your desired engraving text when placing your order or contact our customer service team for assistance.
Absolutely! We offer customization options to alter the details of your ring, including selecting a different center stone. Our goal is to create a piece that perfectly matches your vision. Please reach out to our customer service team to discuss your customization preferences.
Yes, all of BRILLIANT CARATS gemstones are ethically sourced. We are committed to ensuring that our materials are obtained responsibly, with respect for human rights and the environment. Our dedication to ethical sourcing means you can wear your jewelry with pride and peace of mind.
Your order status is updated via email, including tracking details upon dispatch. Please use this information to monitor your delivery.
Order processing typically takes 2-3 business days. Delivery occurs within 5-7 business days, contingent on your geographic location.
Alterations to your order are possible within 24 hours of placement. Please reach out to our customer support team for prompt assistance.
In case of lost or stolen orders, contact our customer service immediately. We will initiate a courier investigation and explore replacement or refund options as necessary.
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, we also accept PayPal for your convenience.
We prioritize your security. All transactions are encrypted using SSL technology, and we do not store any of your payment information.
We offer an interest-free installment payment option through our partner, Affirm. Simply choose Affirm as your payment method during checkout.
If you're experiencing issues with payment, please ensure that your card details are entered correctly, including the billing address. If the problem persists, contact your bank or reach out to our customer service team for further assistance.
We ship to numerous countries worldwide. Please check our shipping policy or reach out to our customer service team to find out if we ship to your specific location.
A tracking number will be provided to you via email once your order has been dispatched. You can use this number to monitor your order's progress on our courier's website.
Shipping charges vary depending on the destination and size of the order. All shipping fees will be calculated and displayed at checkout.
If you're not available during the time of delivery, our courier will usually attempt to deliver your package multiple times or leave a note with instructions to arrange a re-delivery or pick-up from a local depot.
We accept returns within 30 days of receipt. The items must be in new and unused condition. Please note that some items such as clearance or personalized items may not be eligible for return.
To start a return, visit our 'Returns' page and follow the instructions provided. You can also reach out to our customer service team for assistance.
Return shipping charges are the responsibility of the customer unless the return is due to a product defect or an error on our part.
Once we receive the returned item, please allow up to 14 days for us to process your return and initiate a refund to the original payment method.
You can create an account by clicking on the 'Sign Up' button on our website, then follow the instructions to enter your personal information and create a password.
If you've forgotten your password, please click on the 'Forgot Password' link on the login page. You'll be prompted to enter your email address, and we'll send you a link to reset your password.
Log in to your account and navigate to the 'Account Settings' page. Here, you can update your personal information, shipping address, and payment methods.
We take data security seriously. We use advanced encryption and security measures to protect your personal information. We do not sell or share your information with third parties.
Gift cards are available for purchase directly on our website. Simply navigate to the 'Gift Card' section, choose the desired amount, and proceed to checkout.
Yes, gift cards are treated as a form of payment, so they can be used in conjunction with any active discount codes.
Treat your gift card like cash; if lost, it might not be replaceable. However, if you have the original purchase receipt or email confirmation, please contact our customer service for assistance.
Gift cards are non-refundable and cannot be exchanged for cash. Please make sure to review our gift card terms and conditions at the time of purchase.
Yes, we stand by the quality of our products. Most items come with a one-year warranty covering manufacturing defects. Please refer to the product page for specific warranty details.
For products out of stock, we offer an 'Email Me When Available' option. You'll receive an email notification as soon as the item is back in stock.
Yes, we do have physical locations. You can find our store locator on the website, which will provide you with the addresses and hours of our brick-and-mortar locations.
We're here to help! You can reach our customer service team by clicking on the 'Contact Us' link on our website. Our team is ready to assist you with any questions or concerns you may have.
Yes，We are provide cleaning or care services for jewelry sold on our site. For maintenance, we recommend following the care instructions provided with your purchase . If you need specific cleaning or repair services, please contact us.
YES，Every finished engagement ring or piece of fine jewelry valued at $500 or higher will be accompanied by a full insurance evaluation.
Although we provide you with an insurance assessment that can be used to obtain coverage, we do not offer jewelry insurance.
